Help centre
Setup guides for every part of the system — tills and receipts, stock, accounting, payroll — in Arabic and English.
Open the help centreSupport
Most answers are in the help centre, and it is written for somebody setting the system up for the first time.
Contact us
When the guide does not cover it, or something is wrong and needs a person.
Get in touchWhen we answer
Sunday to Thursday9:00am — 6:00pm
Friday and SaturdayUrgent counter problems only
Questions we are asked
Is it compliant with ZATCA e-invoicing?
Yes. Simplified invoices carry the QR, the UUID and the hash chain Phase 2 asks for, and the invoice counter for each till is gapless and never repeats — which is the part most systems get wrong. Nothing to buy separately.
What happens if the internet goes down mid-sale?
The till keeps selling. Sales are queued on the device and sent when the connection returns, and the receipt prints as normal. You will see how many are waiting, so nothing is lost quietly.
Can I run more than one shop?
Yes. One company can hold several business units and branches, each with its own stock, staff and tills, under one set of books. Staff can be scoped to a single branch.
Is it in Arabic?
Fully — every screen, every report and every receipt, right to left. You can switch language per user, so an Arabic cashier and an English accountant use the same system at once.
Is my data backed up?
Every night, encrypted before it leaves the server, to storage that is not the server. Daily, weekly and monthly copies are kept, so you can go back to last night or last quarter.
What do I need to buy to start?
A subscription and a browser — the system runs in any modern browser, so a computer or tablet you already have will do. For a real counter you will want a receipt printer and a barcode scanner; the help centre lists what is known to work.
Open your shop on it
Register in a few minutes. We review your details, agree a plan with you, and your account opens once the first invoice is paid.